FRPM Tenant Benefits Program
Utility Concierge: Citizen Home Solutions will set up all utility accounts for you so you can enjoy your new home without the trouble of long phone calls and excessive paperwork.
Transparent Property Inspections: Property inspections software ensures that tenant security deposit disposition is transparent and fair. Residents have access to inspection reports any time.
Secure Resident Portal: Residents can request maintenance, speak with staff and pay rent online.
24/hour response guarantee on portal messages.
Convenient rent payment options: Pay rent online on the portal, through our rent drop box 24/7 or in our office during business hours.
24/7 Maintenance Emergency Line: 508-536-3527, residents can leave a message on the emergency line and the on-call tech will be happy to help.
Fair Lease Agreement: Lease has been reviewed by an attorney and is compliant with state laws.
Customer Service: Family-run business you can trust.
Credit Reporting to major credit bureaus to improve credit with on-time payments.
Quality Repairs: Timely and professional repairs done by background checked maintenance technicians or licensed professionals when needed.
Convenient Maintenance Scheduling: Property Meld software takes the hassle out of coordinating maintenance appointments and allows you to schedule at your convenience.
Pet Screening Software: Pet screening reports available to you any time to provide screening information to future landlords, veterinarians or animal caretakers.